Q: I wondered why I was getting more than 30 spam e-mails a day with names such as "Russian Women Online" or "Best Home Warranty." Then I discovered my Outlook.com e-mail account listed many e-mail "subscriptions" I didn't sign up for. When I clicked to "unsubscribe," I was told I'd be taken to a suspicious-sounding website, so just emptied my junk e-mail instead. What can I do?

- Carol Bauer, Maple Grove, Minn.

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